Our changes and requirements in relation to the traffic light system in effect 3rd Decemeber 2021.
We are all double vaxed and boosted.
We seem to be in a grey area, but after discussion with the business advisor at the Covid department, we have agreed to operate under these rules to keep everyone safe. These rules apply to voucher holders as well.
Business as usual. Please show your vaccination pass at check in. You can walk, or be driven by Richie, or yourselves in your 4WD.
We all need to be contactless for you to be able to stay with us under the Government rules/guidelines. Therefore you need to either be able to drive yourself up in a four-wheel-drive vehicle owned by you, or be able to walk to 20min walk up.
We can take your gear if you walk and explain things at the pods as per normal but we are to be contactless and socially distanced.
You have the option to cancel your booking as per the normal conditions we operate under if this isn’t possible.
A reminder of our booking conditions.
Our business is all small business, and as such, cancellations have a big impact. For this reason, we adhere strictly to our cancellation terms.
Your 25% deposit paid on booking is refundable as long as any changes are made prior to 14 days of your arrival date.
If you cancel within 7-14 days of your arrival date, you will receive a 50% refund of your deposit. If you cancel within 6 days of your arrival date, 100% of the cost of the stay will be charged to your credit card and you will not receive a refund*.
If we have not received payment of your stay (or communication regarding payment) by the morning or your arrival,we will assume you would like the credit card on the booking to be charged including the credit card fees.
*With last minute cancellations due to COVID related issues, we require full payment as per the conditions above, BUT we will change your booking date to week dates in the future. Thank you for your understanding.